Incidents reported on status page for RSM.GG https://status.rsm.gg/ https://d1lppblt9t2x15.cloudfront.net/logos/fa35f684c4a52777d3778a5f897be654.svg https://status.rsm.gg/ en https://status.rsm.gg/ Tue, 26 Aug 2025 12:27:06 +0000 https://status.rsm.gg/#7fc4788a4bfb689a64e1b304d6bc508c776452eeb412afcae554d08629fe96b9 Cfx.re / FiveM recovered https://status.rsm.gg/ Tue, 26 Aug 2025 11:22:19 +0000 https://status.rsm.gg/#7fc4788a4bfb689a64e1b304d6bc508c776452eeb412afcae554d08629fe96b9 Cfx.re / FiveM went down https://status.rsm.gg/ Sat, 23 Aug 2025 18:45:48 +0000 https://status.rsm.gg/#1d7655ff2956fce5475f7997dc134358c4d470d0859aaf1a0ddaae95680c56cb Server: EU recovered https://status.rsm.gg/ Sat, 23 Aug 2025 18:16:46 +0000 https://status.rsm.gg/#1d7655ff2956fce5475f7997dc134358c4d470d0859aaf1a0ddaae95680c56cb Server: EU went down https://status.rsm.gg/ Tue, 12 Aug 2025 18:19:51 +0000 https://status.rsm.gg/#c328c9bd290adff0222236b84aa8147abeb91f5c67bf0a6e039c848fa8b1d343 Server: EU recovered https://status.rsm.gg/ Tue, 12 Aug 2025 10:36:32 +0000 https://status.rsm.gg/#c328c9bd290adff0222236b84aa8147abeb91f5c67bf0a6e039c848fa8b1d343 Server: EU went down https://status.rsm.gg/ Tue, 12 Aug 2025 10:06:27 +0000 https://status.rsm.gg/#a3e245dadef968363189e00fd484aae58de4f4b84738d7fde6e472d1b9024c85 Cfx.re / FiveM recovered https://status.rsm.gg/ Tue, 12 Aug 2025 06:00:59 +0000 https://status.rsm.gg/#a3e245dadef968363189e00fd484aae58de4f4b84738d7fde6e472d1b9024c85 Cfx.re / FiveM went down https://status.rsm.gg/ Sat, 02 Aug 2025 13:01:35 +0000 https://status.rsm.gg/#d6f2bd9f2044de23606f738de861bcb6d0248b86762e55615c67afdcaa171dae Server: EU recovered https://status.rsm.gg/ Sat, 02 Aug 2025 12:56:54 +0000 https://status.rsm.gg/#d6f2bd9f2044de23606f738de861bcb6d0248b86762e55615c67afdcaa171dae Server: EU went down https://status.rsm.gg/ Fri, 01 Aug 2025 08:17:42 +0000 https://status.rsm.gg/#d57b151799f1e44a41c4fea79ddaa67d46fc600ff663d3d6cea7409ff7b924f6 Server: EU recovered https://status.rsm.gg/ Fri, 01 Aug 2025 07:05:08 +0000 https://status.rsm.gg/#d57b151799f1e44a41c4fea79ddaa67d46fc600ff663d3d6cea7409ff7b924f6 Server: EU went down https://status.rsm.gg/ Mon, 28 Jul 2025 17:12:39 +0000 https://status.rsm.gg/#a52376135053143cdd2d24362ad99a8979ae01016c4fc0ed9e2c8cc52ba5f07e Cfx.re / FiveM recovered https://status.rsm.gg/ Mon, 28 Jul 2025 16:41:43 +0000 https://status.rsm.gg/#a52376135053143cdd2d24362ad99a8979ae01016c4fc0ed9e2c8cc52ba5f07e Cfx.re / FiveM went down https://status.rsm.gg/ Sun, 20 Jul 2025 17:01:22 +0000 https://status.rsm.gg/#dbd79ad6b34c794ae06b08fbbc3e8306b8578629cd818c7a1b570df61b9ab95d Database Cluster recovered https://status.rsm.gg/ Sat, 19 Jul 2025 04:13:06 +0000 https://status.rsm.gg/#dbd79ad6b34c794ae06b08fbbc3e8306b8578629cd818c7a1b570df61b9ab95d Database Cluster went down https://status.rsm.gg/incident/616925 Wed, 09 Jul 2025 18:05:00 -0000 https://status.rsm.gg/incident/616925#f81f6e9f4b6091eeaf6ab28618bb650c317cf98d3b5734197666a86aa35ac8d9 The issue returned for a short period of time before subsiding again - this was likely caused by a delay between when we made tweaks and when it was replicated across the network. We are continuing to monitor but no longer see any errors occurring. https://status.rsm.gg/incident/616925 Wed, 09 Jul 2025 18:05:00 -0000 https://status.rsm.gg/incident/616925#f81f6e9f4b6091eeaf6ab28618bb650c317cf98d3b5734197666a86aa35ac8d9 The issue returned for a short period of time before subsiding again - this was likely caused by a delay between when we made tweaks and when it was replicated across the network. We are continuing to monitor but no longer see any errors occurring. https://status.rsm.gg/incident/616925 Wed, 09 Jul 2025 17:43:00 -0000 https://status.rsm.gg/incident/616925#a88eac79b9dd91cb499b4d8d038bde6c0128ada06ecaf04887dfdb5c136a08ad We've identified the issue, implemented a fix, and are now monitoring our CDN metrics for improved performance. https://status.rsm.gg/incident/616925 Wed, 09 Jul 2025 17:43:00 -0000 https://status.rsm.gg/incident/616925#a88eac79b9dd91cb499b4d8d038bde6c0128ada06ecaf04887dfdb5c136a08ad We've identified the issue, implemented a fix, and are now monitoring our CDN metrics for improved performance. https://status.rsm.gg/incident/616921 Wed, 09 Jul 2025 15:00:00 -0000 https://status.rsm.gg/incident/616921#2674a05d64a8235e644b73dceb705782d86b9a79e92422dbee7e41d9d15339b4 Maintenance completed https://status.rsm.gg/ Wed, 09 Jul 2025 14:44:18 +0000 https://status.rsm.gg/#c07a2dbd98b6813902dd51645883fc1e23f3e956490bd6495da2c67ef9e8cda4 Server: EU recovered https://status.rsm.gg/incident/616925 Wed, 09 Jul 2025 11:28:00 -0000 https://status.rsm.gg/incident/616925#14ee6835d5841c7bb63a30f6ad0c1c0ad5e1c1634e1745ba63f438570786c8d4 We are currently aware of an outage affecting our ability to deliver and stream in-game assets to players in both regions and are working towards a solution. In the meantime, you may experience performance issues in-game including but not limited to: missing textures due to the stream queue being backed-up, vehicles not loading/spawning, clothing items missing or not changing, etc. https://status.rsm.gg/incident/616925 Wed, 09 Jul 2025 11:28:00 -0000 https://status.rsm.gg/incident/616925#14ee6835d5841c7bb63a30f6ad0c1c0ad5e1c1634e1745ba63f438570786c8d4 We are currently aware of an outage affecting our ability to deliver and stream in-game assets to players in both regions and are working towards a solution. In the meantime, you may experience performance issues in-game including but not limited to: missing textures due to the stream queue being backed-up, vehicles not loading/spawning, clothing items missing or not changing, etc. https://status.rsm.gg/ Sat, 05 Jul 2025 08:58:51 +0000 https://status.rsm.gg/#c07a2dbd98b6813902dd51645883fc1e23f3e956490bd6495da2c67ef9e8cda4 Server: EU went down https://status.rsm.gg/incident/616921 Sat, 05 Jul 2025 05:00:00 -0000 https://status.rsm.gg/incident/616921#830ac1c38fa864d11dfd1e31b718ae6e8dd0fc2051fd7714b9087ce16134fa73 We'll be performing some much needed maintenance that is expected to take a few days of downtime for our European server. In the meantime, connect to our North American server. https://status.rsm.gg/ Tue, 01 Jul 2025 20:00:24 +0000 https://status.rsm.gg/#ecbee5733038562881e65488989094c1b4958925c37dba27a2b9dae3434be79a Cfx.re / FiveM recovered https://status.rsm.gg/ Tue, 01 Jul 2025 16:07:17 +0000 https://status.rsm.gg/#ecbee5733038562881e65488989094c1b4958925c37dba27a2b9dae3434be79a Cfx.re / FiveM went down https://status.rsm.gg/ Sun, 29 Jun 2025 16:34:32 +0000 https://status.rsm.gg/#ba28a562d26c1dff9807d4f696174dcbfc0651126a1c6b7a7c25809eddd2c621 Server: NA recovered https://status.rsm.gg/ Sun, 29 Jun 2025 16:23:39 +0000 https://status.rsm.gg/#ba28a562d26c1dff9807d4f696174dcbfc0651126a1c6b7a7c25809eddd2c621 Server: NA went down https://status.rsm.gg/ Thu, 26 Jun 2025 09:41:04 +0000 https://status.rsm.gg/#ab6147a2b68a945ddd214884a49f5d26e1061f1ec26263df3b73fad012e37929 Banana recovered https://status.rsm.gg/ Thu, 26 Jun 2025 09:41:04 +0000 https://status.rsm.gg/#ab6147a2b68a945ddd214884a49f5d26e1061f1ec26263df3b73fad012e37929 Server: NA recovered https://status.rsm.gg/ Thu, 26 Jun 2025 09:40:55 +0000 https://status.rsm.gg/#42b17b5f03f595fee0a1f989812b86a9a0068b7ce71e322ed25cf6d26c6bf112 Server: NA recovered https://status.rsm.gg/ Thu, 26 Jun 2025 09:18:02 +0000 https://status.rsm.gg/#ab6147a2b68a945ddd214884a49f5d26e1061f1ec26263df3b73fad012e37929 Banana went down https://status.rsm.gg/ Thu, 26 Jun 2025 09:18:02 +0000 https://status.rsm.gg/#ab6147a2b68a945ddd214884a49f5d26e1061f1ec26263df3b73fad012e37929 Server: NA went down https://status.rsm.gg/ Thu, 26 Jun 2025 09:17:52 +0000 https://status.rsm.gg/#42b17b5f03f595fee0a1f989812b86a9a0068b7ce71e322ed25cf6d26c6bf112 Server: NA went down https://status.rsm.gg/ Thu, 12 Jun 2025 20:32:38 +0000 https://status.rsm.gg/#48b0d470346b07f12e18477b3036e8432877e472a02a64e5d61c35b642833e9e Cfx.re / FiveM recovered https://status.rsm.gg/ Thu, 12 Jun 2025 20:10:13 +0000 https://status.rsm.gg/#180f30c029a7e6d444b5a62a5a56dfb51703afe612e3e13fb70c705a943bafed Monitoring recovered https://status.rsm.gg/ Thu, 12 Jun 2025 19:02:28 +0000 https://status.rsm.gg/#48b0d470346b07f12e18477b3036e8432877e472a02a64e5d61c35b642833e9e Cfx.re / FiveM went down https://status.rsm.gg/ Thu, 12 Jun 2025 18:03:19 +0000 https://status.rsm.gg/#180f30c029a7e6d444b5a62a5a56dfb51703afe612e3e13fb70c705a943bafed Monitoring went down https://status.rsm.gg/ Thu, 12 Jun 2025 14:23:08 +0000 https://status.rsm.gg/#8f0d0bd634271467165b8f00ea2d2d1a6c52612a3e0ebf777cffd06f30053884 Database Cluster recovered https://status.rsm.gg/ Thu, 12 Jun 2025 14:22:32 +0000 https://status.rsm.gg/#03cb9a09772542149375ec269d5c02cd41bec1cb3a7e5612f6d9963ddda0ea81 Database Cluster recovered https://status.rsm.gg/ Thu, 12 Jun 2025 14:18:24 +0000 https://status.rsm.gg/#03cb9a09772542149375ec269d5c02cd41bec1cb3a7e5612f6d9963ddda0ea81 Database Cluster went down https://status.rsm.gg/ Thu, 12 Jun 2025 14:18:02 +0000 https://status.rsm.gg/#8f0d0bd634271467165b8f00ea2d2d1a6c52612a3e0ebf777cffd06f30053884 Database Cluster went down https://status.rsm.gg/ Thu, 05 Jun 2025 22:32:58 +0000 https://status.rsm.gg/#2a2f4dda40b48781d2485e39c85085be0ea87025498e500d84598829e2fb89ed Cfx.re / FiveM recovered https://status.rsm.gg/ Thu, 05 Jun 2025 21:13:56 +0000 https://status.rsm.gg/#2a2f4dda40b48781d2485e39c85085be0ea87025498e500d84598829e2fb89ed Cfx.re / FiveM went down https://status.rsm.gg/incident/519482 Thu, 27 Feb 2025 08:10:07 -0000 https://status.rsm.gg/incident/519482#42328076bfcba6649496dcab25de9a40930f5ab87ff26b679f3471789817fe6e Maintenance completed https://status.rsm.gg/incident/519482 Thu, 27 Feb 2025 08:10:07 -0000 https://status.rsm.gg/incident/519482#42328076bfcba6649496dcab25de9a40930f5ab87ff26b679f3471789817fe6e Maintenance completed https://status.rsm.gg/incident/519482 Thu, 27 Feb 2025 08:00:07 -0000 https://status.rsm.gg/incident/519482#5cca7874a8dbdfa7b6ae00ddf0a02f7e36e86b5afab9427ffd7d9c14c9b382c5 We'll be performing some very short maintenance to upgrade the DDoS protection for the NA server. Players will experience a brief disconnection but will be able to reconnect shortly after. No server restart is required. https://status.rsm.gg/incident/519482 Thu, 27 Feb 2025 08:00:07 -0000 https://status.rsm.gg/incident/519482#5cca7874a8dbdfa7b6ae00ddf0a02f7e36e86b5afab9427ffd7d9c14c9b382c5 We'll be performing some very short maintenance to upgrade the DDoS protection for the NA server. Players will experience a brief disconnection but will be able to reconnect shortly after. No server restart is required. https://status.rsm.gg/incident/518634 Tue, 25 Feb 2025 17:30:00 -0000 https://status.rsm.gg/incident/518634#459ec76e8021627d1d191b29e6aa3ddbf1046b2f1c66fcfc39218bff565b3586 Maintenance completed https://status.rsm.gg/incident/518634 Tue, 25 Feb 2025 17:30:00 -0000 https://status.rsm.gg/incident/518634#459ec76e8021627d1d191b29e6aa3ddbf1046b2f1c66fcfc39218bff565b3586 Maintenance completed https://status.rsm.gg/incident/518634 Tue, 25 Feb 2025 09:10:00 -0000 https://status.rsm.gg/incident/518634#b1a74dd1cdbe749b46c9d2494afa5933a58a30c462456b146a87c92bb799c806 We will be upgrading to better and more modern hardware for our main NA server. https://status.rsm.gg/incident/518634 Tue, 25 Feb 2025 09:10:00 -0000 https://status.rsm.gg/incident/518634#b1a74dd1cdbe749b46c9d2494afa5933a58a30c462456b146a87c92bb799c806 We will be upgrading to better and more modern hardware for our main NA server. https://status.rsm.gg/incident/518634 Tue, 25 Feb 2025 09:10:00 -0000 https://status.rsm.gg/incident/518634#b1a74dd1cdbe749b46c9d2494afa5933a58a30c462456b146a87c92bb799c806 We will be upgrading to better and more modern hardware for our main NA server. https://status.rsm.gg/incident/518634 Tue, 25 Feb 2025 09:10:00 -0000 https://status.rsm.gg/incident/518634#b1a74dd1cdbe749b46c9d2494afa5933a58a30c462456b146a87c92bb799c806 We will be upgrading to better and more modern hardware for our main NA server. https://status.rsm.gg/incident/510047 Tue, 11 Feb 2025 20:00:00 -0000 https://status.rsm.gg/incident/510047#d0b0fe4bdacca30854a7207d24e7f6bb61d074a5af8c6c693126f0a582995232 Maintenance completed https://status.rsm.gg/incident/510047 Tue, 11 Feb 2025 20:00:00 -0000 https://status.rsm.gg/incident/510047#d0b0fe4bdacca30854a7207d24e7f6bb61d074a5af8c6c693126f0a582995232 Maintenance completed https://status.rsm.gg/incident/510047 Tue, 11 Feb 2025 19:00:00 -0000 https://status.rsm.gg/incident/510047#dc2cce49930729ca9658461d10c7bc0b3663a6339de1d77ea9b5bd3f20ce6b7c We'll be migrating our main NA server to another NA location for improved latency and performance. This is expected to take 60 minutes and will require downtime. https://status.rsm.gg/incident/510047 Tue, 11 Feb 2025 19:00:00 -0000 https://status.rsm.gg/incident/510047#dc2cce49930729ca9658461d10c7bc0b3663a6339de1d77ea9b5bd3f20ce6b7c We'll be migrating our main NA server to another NA location for improved latency and performance. This is expected to take 60 minutes and will require downtime. https://status.rsm.gg/incident/487921 Tue, 31 Dec 2024 23:21:14 -0000 https://status.rsm.gg/incident/487921#10582b63145b4bed78a52a6b5a95aa27faa578f0bd2515d4adcc31b1bf9ef7b2 Maintenance completed https://status.rsm.gg/incident/487921 Tue, 31 Dec 2024 23:21:14 -0000 https://status.rsm.gg/incident/487921#10582b63145b4bed78a52a6b5a95aa27faa578f0bd2515d4adcc31b1bf9ef7b2 Maintenance completed https://status.rsm.gg/incident/487921 Tue, 31 Dec 2024 23:00:00 -0000 https://status.rsm.gg/incident/487921#ac567a67bb8f12737b0e84bf0fff8ec8a8543d52434fe4f4faad03efc0e92e29 We'll be performing some maintenance on our main NA server to improve connectivity, DDoS mitigation capacity and faster in-game asset downloads. ## Why? This will improve player ping across all regions, reduce connection issues for those that experience them from time to time, drastically increase our DDoS mitigation capacity, and significantly increase our capacity to serve in-game content to players. Players in remote parts of the world (such as Australia and the middle east) will benefit the most from the improvements due to better and more direct connection routing. ## How long? It's expected to take no longer than an hour, but if it does go over that time then we will update this maintenance post accordingly and notify you via email (if subscribed). https://status.rsm.gg/incident/487921 Tue, 31 Dec 2024 23:00:00 -0000 https://status.rsm.gg/incident/487921#ac567a67bb8f12737b0e84bf0fff8ec8a8543d52434fe4f4faad03efc0e92e29 We'll be performing some maintenance on our main NA server to improve connectivity, DDoS mitigation capacity and faster in-game asset downloads. ## Why? This will improve player ping across all regions, reduce connection issues for those that experience them from time to time, drastically increase our DDoS mitigation capacity, and significantly increase our capacity to serve in-game content to players. Players in remote parts of the world (such as Australia and the middle east) will benefit the most from the improvements due to better and more direct connection routing. ## How long? It's expected to take no longer than an hour, but if it does go over that time then we will update this maintenance post accordingly and notify you via email (if subscribed). https://status.rsm.gg/incident/487921 Tue, 31 Dec 2024 23:00:00 -0000 https://status.rsm.gg/incident/487921#ac567a67bb8f12737b0e84bf0fff8ec8a8543d52434fe4f4faad03efc0e92e29 We'll be performing some maintenance on our main NA server to improve connectivity, DDoS mitigation capacity and faster in-game asset downloads. ## Why? This will improve player ping across all regions, reduce connection issues for those that experience them from time to time, drastically increase our DDoS mitigation capacity, and significantly increase our capacity to serve in-game content to players. Players in remote parts of the world (such as Australia and the middle east) will benefit the most from the improvements due to better and more direct connection routing. ## How long? It's expected to take no longer than an hour, but if it does go over that time then we will update this maintenance post accordingly and notify you via email (if subscribed). https://status.rsm.gg/incident/487921 Tue, 31 Dec 2024 23:00:00 -0000 https://status.rsm.gg/incident/487921#ac567a67bb8f12737b0e84bf0fff8ec8a8543d52434fe4f4faad03efc0e92e29 We'll be performing some maintenance on our main NA server to improve connectivity, DDoS mitigation capacity and faster in-game asset downloads. ## Why? This will improve player ping across all regions, reduce connection issues for those that experience them from time to time, drastically increase our DDoS mitigation capacity, and significantly increase our capacity to serve in-game content to players. Players in remote parts of the world (such as Australia and the middle east) will benefit the most from the improvements due to better and more direct connection routing. ## How long? It's expected to take no longer than an hour, but if it does go over that time then we will update this maintenance post accordingly and notify you via email (if subscribed). https://status.rsm.gg/incident/390416 Thu, 27 Jun 2024 20:30:00 -0000 https://status.rsm.gg/incident/390416#a5ca865ce9f571825ff96b00e7c9f10cfd13107285a76bf1783c7a57dc652df7 We have temporarily dropped the BGP session for GTT in London, UK. Traffic routed via GTT will re-route to Amsterdam, NL. Some players may experience increased latency due to this change, but should no longer experience timeouts - this will subside soon when GTT is considered stable again. Thank you for your patience. https://status.rsm.gg/incident/390416 Thu, 27 Jun 2024 20:30:00 -0000 https://status.rsm.gg/incident/390416#a5ca865ce9f571825ff96b00e7c9f10cfd13107285a76bf1783c7a57dc652df7 We have temporarily dropped the BGP session for GTT in London, UK. Traffic routed via GTT will re-route to Amsterdam, NL. Some players may experience increased latency due to this change, but should no longer experience timeouts - this will subside soon when GTT is considered stable again. Thank you for your patience. https://status.rsm.gg/incident/390416 Thu, 27 Jun 2024 20:24:00 -0000 https://status.rsm.gg/incident/390416#ed4c6b8260c016e9f0ab65bcf6623cec7cc3f9b2767a96f74df32237901a7730 Our upstream provider is monitoring the situation and are looking for a swift resolution shortly. https://status.rsm.gg/incident/390416 Thu, 27 Jun 2024 20:24:00 -0000 https://status.rsm.gg/incident/390416#ed4c6b8260c016e9f0ab65bcf6623cec7cc3f9b2767a96f74df32237901a7730 Our upstream provider is monitoring the situation and are looking for a swift resolution shortly. https://status.rsm.gg/incident/390416 Thu, 27 Jun 2024 20:10:00 -0000 https://status.rsm.gg/incident/390416#88b95970e784df1a38a2dfe4d9074c33d2b73d36171201bfbcaf1ee1e5be3707 Our upstream provider is seeing unstable connectivity with their transit provider (GTT). https://status.rsm.gg/incident/390416 Thu, 27 Jun 2024 20:10:00 -0000 https://status.rsm.gg/incident/390416#88b95970e784df1a38a2dfe4d9074c33d2b73d36171201bfbcaf1ee1e5be3707 Our upstream provider is seeing unstable connectivity with their transit provider (GTT). https://status.rsm.gg/incident/355956 Wed, 17 Apr 2024 05:11:00 -0000 https://status.rsm.gg/incident/355956#06b92fc1369390378450bd3ed8ec18ca5014ebe8f3668546751bb672e5b283bb The issue has been resolved and the server is now back to being stable again. Thank you for your patience. For those of you who would like a more technical answer, something went wrong with our upstream providers' control plane, affecting their inter-PoP connectivity - this caused more disruption than just the attack, but it's all solved now. https://status.rsm.gg/incident/355956 Wed, 17 Apr 2024 05:11:00 -0000 https://status.rsm.gg/incident/355956#06b92fc1369390378450bd3ed8ec18ca5014ebe8f3668546751bb672e5b283bb The issue has been resolved and the server is now back to being stable again. Thank you for your patience. For those of you who would like a more technical answer, something went wrong with our upstream providers' control plane, affecting their inter-PoP connectivity - this caused more disruption than just the attack, but it's all solved now. https://status.rsm.gg/incident/355956 Tue, 16 Apr 2024 23:23:00 -0000 https://status.rsm.gg/incident/355956#e926499f057f16a710bd881a9220d2aa933c1fdcbc511568b06c38840c35c643 We are experiencing more packet loss and increased latency - our upstream providers' lead engineer is working on the issue and we'll hear more soon. Thank you. https://status.rsm.gg/incident/355956 Tue, 16 Apr 2024 23:23:00 -0000 https://status.rsm.gg/incident/355956#e926499f057f16a710bd881a9220d2aa933c1fdcbc511568b06c38840c35c643 We are experiencing more packet loss and increased latency - our upstream providers' lead engineer is working on the issue and we'll hear more soon. Thank you. https://status.rsm.gg/incident/355956 Tue, 16 Apr 2024 19:51:00 -0000 https://status.rsm.gg/incident/355956#b37af153c8ce8a9c46d241cb2b97a20fcd45e82f6fe8db4f2e2e8a0d50ec718b The issue should be under control now, and we should be heading back to being stable again. Thank you for your patience. https://status.rsm.gg/incident/355956 Tue, 16 Apr 2024 19:51:00 -0000 https://status.rsm.gg/incident/355956#b37af153c8ce8a9c46d241cb2b97a20fcd45e82f6fe8db4f2e2e8a0d50ec718b The issue should be under control now, and we should be heading back to being stable again. Thank you for your patience. https://status.rsm.gg/incident/355956 Tue, 16 Apr 2024 18:30:00 -0000 https://status.rsm.gg/incident/355956#48286c66919add969f66962bbe5cd22124bf1775307bdfe9535ccd6c663d7f76 The cause has been identified by our upstream provider and a fix is being worked on. https://status.rsm.gg/incident/355956 Tue, 16 Apr 2024 18:30:00 -0000 https://status.rsm.gg/incident/355956#48286c66919add969f66962bbe5cd22124bf1775307bdfe9535ccd6c663d7f76 The cause has been identified by our upstream provider and a fix is being worked on. https://status.rsm.gg/incident/355956 Mon, 15 Apr 2024 20:47:00 -0000 https://status.rsm.gg/incident/355956#96113d23021edfcb0244e6e8a01f99fc60425fc5a76df078c2c3be8ee3d3ab3a Server is coming back online - no news on the DDoS attacks just yet, but the team are working to resolve them. https://status.rsm.gg/incident/355956 Mon, 15 Apr 2024 20:47:00 -0000 https://status.rsm.gg/incident/355956#96113d23021edfcb0244e6e8a01f99fc60425fc5a76df078c2c3be8ee3d3ab3a Server is coming back online - no news on the DDoS attacks just yet, but the team are working to resolve them. https://status.rsm.gg/incident/355956 Mon, 15 Apr 2024 19:12:00 -0000 https://status.rsm.gg/incident/355956#b5b2345c3150447a96843dfbb25773ad606016d3549ecf5cb4e023e9b1187ec2 We're currently dealing with persistent DDoS attacks as well as a Cfx.re outage which is preventing us from coming back online. We will update this report as more information is made available. https://status.rsm.gg/incident/355956 Mon, 15 Apr 2024 19:12:00 -0000 https://status.rsm.gg/incident/355956#b5b2345c3150447a96843dfbb25773ad606016d3549ecf5cb4e023e9b1187ec2 We're currently dealing with persistent DDoS attacks as well as a Cfx.re outage which is preventing us from coming back online. We will update this report as more information is made available. https://status.rsm.gg/incident/342088 Sun, 17 Mar 2024 18:00:00 -0000 https://status.rsm.gg/incident/342088#d7b24d67cf718f5e60e6e57a7a4ed31504f0476b6733cad4e0f58a3a5cbb8a6d Maintenance completed https://status.rsm.gg/incident/342088 Sun, 17 Mar 2024 18:00:00 -0000 https://status.rsm.gg/incident/342088#d7b24d67cf718f5e60e6e57a7a4ed31504f0476b6733cad4e0f58a3a5cbb8a6d Maintenance completed https://status.rsm.gg/incident/342088 Sun, 17 Mar 2024 16:00:00 -0000 https://status.rsm.gg/incident/342088#79b07b064dca1c0a619da07065a7206715c60e7b3da98142b22287548f7840f2 We'll be migrating our monitoring platform to another node which may impact our website. https://status.rsm.gg/incident/342088 Sun, 17 Mar 2024 16:00:00 -0000 https://status.rsm.gg/incident/342088#79b07b064dca1c0a619da07065a7206715c60e7b3da98142b22287548f7840f2 We'll be migrating our monitoring platform to another node which may impact our website. https://status.rsm.gg/incident/342088 Sun, 17 Mar 2024 16:00:00 -0000 https://status.rsm.gg/incident/342088#79b07b064dca1c0a619da07065a7206715c60e7b3da98142b22287548f7840f2 We'll be migrating our monitoring platform to another node which may impact our website. https://status.rsm.gg/incident/342088 Sun, 17 Mar 2024 16:00:00 -0000 https://status.rsm.gg/incident/342088#79b07b064dca1c0a619da07065a7206715c60e7b3da98142b22287548f7840f2 We'll be migrating our monitoring platform to another node which may impact our website. https://status.rsm.gg/incident/341053 Fri, 15 Mar 2024 02:48:00 -0000 https://status.rsm.gg/incident/341053#217aa4d807d44b00ce2a9c58397d6441729d501ec5e145ad4bc72480139a79a9 Resolved. https://status.rsm.gg/incident/341053 Fri, 15 Mar 2024 02:48:00 -0000 https://status.rsm.gg/incident/341053#217aa4d807d44b00ce2a9c58397d6441729d501ec5e145ad4bc72480139a79a9 Resolved. https://status.rsm.gg/incident/341053 Fri, 15 Mar 2024 02:42:00 -0000 https://status.rsm.gg/incident/341053#c5dad4c34d321a1a96695549d32b9806d817155f21dfe0bc1be48a3a04cdf998 Our upstream provider has mitigated the congestion, EU players should be fine to play again. https://status.rsm.gg/incident/341053 Fri, 15 Mar 2024 02:42:00 -0000 https://status.rsm.gg/incident/341053#c5dad4c34d321a1a96695549d32b9806d817155f21dfe0bc1be48a3a04cdf998 Our upstream provider has mitigated the congestion, EU players should be fine to play again. https://status.rsm.gg/incident/341053 Fri, 15 Mar 2024 01:49:00 -0000 https://status.rsm.gg/incident/341053#fdde9828c02add48bf4f098462a6bc50dee1e076ad463d48131b08a26a770a09 Our provider is currently under an immense DDoS attack that is causing upstream congestion for EU players, resulting in disconnections and timeouts. https://status.rsm.gg/incident/341053 Fri, 15 Mar 2024 01:49:00 -0000 https://status.rsm.gg/incident/341053#fdde9828c02add48bf4f098462a6bc50dee1e076ad463d48131b08a26a770a09 Our provider is currently under an immense DDoS attack that is causing upstream congestion for EU players, resulting in disconnections and timeouts. https://status.rsm.gg/incident/293507 Wed, 29 Nov 2023 01:44:00 -0000 https://status.rsm.gg/incident/293507#c66d713b7a5529f8116d19ac8415c7b27340a62e12de7843c9d7806a3a1149fd The server is back up and accessible to all players. In this case, our monitoring systems immediately alerted us about the downtime and we intervened within a minute of the incident. An incident like this shouldn't happen again, but if it does, then rest assured that we'll be on top of it. Thanks for your patience, and sorry for the inconvenience tonight. Good luck and have fun :) https://status.rsm.gg/incident/293507 Wed, 29 Nov 2023 01:44:00 -0000 https://status.rsm.gg/incident/293507#c66d713b7a5529f8116d19ac8415c7b27340a62e12de7843c9d7806a3a1149fd The server is back up and accessible to all players. In this case, our monitoring systems immediately alerted us about the downtime and we intervened within a minute of the incident. An incident like this shouldn't happen again, but if it does, then rest assured that we'll be on top of it. Thanks for your patience, and sorry for the inconvenience tonight. Good luck and have fun :) https://status.rsm.gg/incident/293507 Wed, 29 Nov 2023 01:41:00 -0000 https://status.rsm.gg/incident/293507#f749c4e54276361def2d4802bb2abf019e5da2e50ff0b321d48c30f1adc64c71 The issue has been partially identified as being related to Windows Update, though it's not quite clear on what actually caused it. This is an on-going issue. https://status.rsm.gg/incident/293507 Wed, 29 Nov 2023 01:41:00 -0000 https://status.rsm.gg/incident/293507#f749c4e54276361def2d4802bb2abf019e5da2e50ff0b321d48c30f1adc64c71 The issue has been partially identified as being related to Windows Update, though it's not quite clear on what actually caused it. This is an on-going issue. https://status.rsm.gg/incident/293507 Wed, 29 Nov 2023 01:37:00 -0000 https://status.rsm.gg/incident/293507#54778a687ad3edc6a5e5e3f9223761b2dccdf367461675ec66e357347763edfa The server for our Freeroam #1 server has unexpectedly gone offline. https://status.rsm.gg/incident/293507 Wed, 29 Nov 2023 01:37:00 -0000 https://status.rsm.gg/incident/293507#54778a687ad3edc6a5e5e3f9223761b2dccdf367461675ec66e357347763edfa The server for our Freeroam #1 server has unexpectedly gone offline. https://status.rsm.gg/incident/291313 Thu, 23 Nov 2023 19:00:00 -0000 https://status.rsm.gg/incident/291313#774b6dc1573f35596978a917f0ca1002038e6a8e3a23c5729cb9c91d8507d2d0 Maintenance completed https://status.rsm.gg/incident/291313 Thu, 23 Nov 2023 18:15:00 -0000 https://status.rsm.gg/incident/291313#2af35ccb0dcabfbb0d7321f2acbc00c490704e512a29ef8526915961fe92fc4b We'll be performing live maintenance on our core database cluster in order to improve performance for all dependant services. https://status.rsm.gg/incident/291313 Thu, 23 Nov 2023 18:15:00 -0000 https://status.rsm.gg/incident/291313#2af35ccb0dcabfbb0d7321f2acbc00c490704e512a29ef8526915961fe92fc4b We'll be performing live maintenance on our core database cluster in order to improve performance for all dependant services. https://status.rsm.gg/incident/212954 Sun, 28 May 2023 08:30:00 -0000 https://status.rsm.gg/incident/212954#306faee99180e3cbf21039283fcd5b6af57a3ecc9cdb9ff9e4e87b5d33c96105 Maintenance completed https://status.rsm.gg/incident/212954 Sun, 28 May 2023 08:00:00 -0000 https://status.rsm.gg/incident/212954#d07133d53b801137a541af50a24144425ea1f7a3f5712903cd0545bd330e64da We'll be performing upgrades to our backend cluster to improve performance, stability and compatibility. No impact is expected due to the resilience of the cluster - the maintenance should take no longer than 30 minutes. https://status.rsm.gg/incident/200922 Wed, 19 Apr 2023 09:00:00 -0000 https://status.rsm.gg/incident/200922#28bede8a09290ee5be126f16225482db5ded4da8da84d057668da12966003e02 We have identified the issue as a Windows problem, causing crashes every couple of hours. A fix has been implemented and this should not happen anymore. https://status.rsm.gg/incident/200922 Wed, 19 Apr 2023 09:00:00 -0000 https://status.rsm.gg/incident/200922#28bede8a09290ee5be126f16225482db5ded4da8da84d057668da12966003e02 We have identified the issue as a Windows problem, causing crashes every couple of hours. A fix has been implemented and this should not happen anymore. https://status.rsm.gg/incident/200922 Tue, 18 Apr 2023 09:00:00 -0000 https://status.rsm.gg/incident/200922#6700764293ca3de906c147ccd6a5ba67697ef0913a7687c6f8e4cb2661cf7ae0 Our game server node is experiencing some unexpected shutdowns, likely to be some software issue. We're investigating the cause and will update here accordingly. https://status.rsm.gg/incident/200922 Tue, 18 Apr 2023 09:00:00 -0000 https://status.rsm.gg/incident/200922#6700764293ca3de906c147ccd6a5ba67697ef0913a7687c6f8e4cb2661cf7ae0 Our game server node is experiencing some unexpected shutdowns, likely to be some software issue. We're investigating the cause and will update here accordingly. https://status.rsm.gg/incident/193932 Fri, 07 Apr 2023 16:30:00 -0000 https://status.rsm.gg/incident/193932#e9b85b568a8ccd8d4e145703cf32c20fad8a13d65f9bcd418feb7ed624e4cdf8 Maintenance completed https://status.rsm.gg/incident/193932 Fri, 07 Apr 2023 16:30:00 -0000 https://status.rsm.gg/incident/193932#e9b85b568a8ccd8d4e145703cf32c20fad8a13d65f9bcd418feb7ed624e4cdf8 Maintenance completed https://status.rsm.gg/incident/193932 Fri, 07 Apr 2023 13:40:00 -0000 https://status.rsm.gg/incident/193932#5698dc1107c2d0f21a74c54baa965569ada66384ee6be26b4a7b44f78e91c193 This incident first started out as a mistake, but as we're already down, we'll be getting moved to the new hardware. This is expected to take up to 2 hours. https://status.rsm.gg/incident/193932 Fri, 07 Apr 2023 13:40:00 -0000 https://status.rsm.gg/incident/193932#5698dc1107c2d0f21a74c54baa965569ada66384ee6be26b4a7b44f78e91c193 This incident first started out as a mistake, but as we're already down, we'll be getting moved to the new hardware. This is expected to take up to 2 hours. https://status.rsm.gg/incident/191374 Tue, 28 Mar 2023 23:02:00 -0000 https://status.rsm.gg/incident/191374#44ee64367b51a15b4cce6cd9161737b84f1d876c7c4d0582c7ca6b1c352f2141 The issue has been resolved and should no longer be a problem. https://status.rsm.gg/incident/191374 Tue, 28 Mar 2023 23:02:00 -0000 https://status.rsm.gg/incident/191374#44ee64367b51a15b4cce6cd9161737b84f1d876c7c4d0582c7ca6b1c352f2141 The issue has been resolved and should no longer be a problem. https://status.rsm.gg/incident/191374 Tue, 28 Mar 2023 22:59:00 -0000 https://status.rsm.gg/incident/191374#cc84ccd29c1d755cc71e3dab02cde6be059b2a39e13f0ca7ff961a8fdd00ce99 We have identified the cause as a misconfiguration caused by DHCP, leading to issues communicating with our backend cluster. A fix is on the way! https://status.rsm.gg/incident/191374 Tue, 28 Mar 2023 22:59:00 -0000 https://status.rsm.gg/incident/191374#cc84ccd29c1d755cc71e3dab02cde6be059b2a39e13f0ca7ff961a8fdd00ce99 We have identified the cause as a misconfiguration caused by DHCP, leading to issues communicating with our backend cluster. A fix is on the way! https://status.rsm.gg/incident/191374 Tue, 28 Mar 2023 20:10:00 -0000 https://status.rsm.gg/incident/191374#f7a8e89ee86a30bdb6b6e0cf5f57b51f5a47698918d645867e14fb23cc90b162 There is a networking issue that is preventing Freeroam #1 from communicating with our backend database cluster. Players will be unable to connect during this time and in-game activities for connected players will be severely impacted. https://status.rsm.gg/incident/191374 Tue, 28 Mar 2023 20:10:00 -0000 https://status.rsm.gg/incident/191374#f7a8e89ee86a30bdb6b6e0cf5f57b51f5a47698918d645867e14fb23cc90b162 There is a networking issue that is preventing Freeroam #1 from communicating with our backend database cluster. Players will be unable to connect during this time and in-game activities for connected players will be severely impacted. https://status.rsm.gg/incident/186742 Mon, 20 Mar 2023 13:00:00 -0000 https://status.rsm.gg/incident/186742#e3b01e59918bd264aa516ee8d95fd8f12f4608cb31b185317d603c08e27d9721 Maintenance completed https://status.rsm.gg/incident/186742 Mon, 20 Mar 2023 13:00:00 -0000 https://status.rsm.gg/incident/186742#e3b01e59918bd264aa516ee8d95fd8f12f4608cb31b185317d603c08e27d9721 Maintenance completed https://status.rsm.gg/incident/186742 Sun, 19 Mar 2023 14:40:00 -0000 https://status.rsm.gg/incident/186742#cc8f22074e9fb1a6e23de4295fb04716b18e5574041501223ffea05351b46672 We'll be performing maintenance on our "Banana" node related to upgrading its network and hardware for better performance and stability. The maintenance is expected to take up to 6 hours and will affect Freeroam #1 in the meantime. https://status.rsm.gg/incident/186742 Sun, 19 Mar 2023 14:40:00 -0000 https://status.rsm.gg/incident/186742#cc8f22074e9fb1a6e23de4295fb04716b18e5574041501223ffea05351b46672 We'll be performing maintenance on our "Banana" node related to upgrading its network and hardware for better performance and stability. The maintenance is expected to take up to 6 hours and will affect Freeroam #1 in the meantime. https://status.rsm.gg/incident/186742 Sun, 19 Mar 2023 14:40:00 -0000 https://status.rsm.gg/incident/186742#cc8f22074e9fb1a6e23de4295fb04716b18e5574041501223ffea05351b46672 We'll be performing maintenance on our "Banana" node related to upgrading its network and hardware for better performance and stability. The maintenance is expected to take up to 6 hours and will affect Freeroam #1 in the meantime. https://status.rsm.gg/incident/186742 Sun, 19 Mar 2023 14:40:00 -0000 https://status.rsm.gg/incident/186742#cc8f22074e9fb1a6e23de4295fb04716b18e5574041501223ffea05351b46672 We'll be performing maintenance on our "Banana" node related to upgrading its network and hardware for better performance and stability. The maintenance is expected to take up to 6 hours and will affect Freeroam #1 in the meantime. https://status.rsm.gg/incident/186742 Sun, 19 Mar 2023 14:40:00 -0000 https://status.rsm.gg/incident/186742#cc8f22074e9fb1a6e23de4295fb04716b18e5574041501223ffea05351b46672 We'll be performing maintenance on our "Banana" node related to upgrading its network and hardware for better performance and stability. The maintenance is expected to take up to 6 hours and will affect Freeroam #1 in the meantime. https://status.rsm.gg/incident/186742 Sun, 19 Mar 2023 14:40:00 -0000 https://status.rsm.gg/incident/186742#cc8f22074e9fb1a6e23de4295fb04716b18e5574041501223ffea05351b46672 We'll be performing maintenance on our "Banana" node related to upgrading its network and hardware for better performance and stability. The maintenance is expected to take up to 6 hours and will affect Freeroam #1 in the meantime. https://status.rsm.gg/incident/175585 Wed, 15 Feb 2023 17:15:00 -0000 https://status.rsm.gg/incident/175585#0fe316abb9485000ff457165f8b3b2535d6a8b44703b114c6d763041b8b868ca All of the attack methods used throughout this duration (a fair few) have been patched. We will continue to monitor for new attacks and adjust accordingly. https://status.rsm.gg/incident/175585 Wed, 15 Feb 2023 17:15:00 -0000 https://status.rsm.gg/incident/175585#0fe316abb9485000ff457165f8b3b2535d6a8b44703b114c6d763041b8b868ca All of the attack methods used throughout this duration (a fair few) have been patched. We will continue to monitor for new attacks and adjust accordingly. https://status.rsm.gg/incident/175585 Wed, 15 Feb 2023 15:30:00 -0000 https://status.rsm.gg/incident/175585#03c971e1ee8484774486daf722da43e0a463b64abc94a28103bc372ed248c18f Most of the attack methods have been patched, and we are now working towards closing in on the final one. https://status.rsm.gg/incident/175585 Wed, 15 Feb 2023 15:30:00 -0000 https://status.rsm.gg/incident/175585#03c971e1ee8484774486daf722da43e0a463b64abc94a28103bc372ed248c18f Most of the attack methods have been patched, and we are now working towards closing in on the final one. https://status.rsm.gg/incident/175585 Wed, 15 Feb 2023 14:30:00 -0000 https://status.rsm.gg/incident/175585#66c17d4f439812fe8f55a9d4c4ae818bfa4f6dcdfde6f90b3766c0f0d57464f3 The team have identified multiple attack methods and is actively working to patch them. https://status.rsm.gg/incident/175585 Wed, 15 Feb 2023 14:30:00 -0000 https://status.rsm.gg/incident/175585#66c17d4f439812fe8f55a9d4c4ae818bfa4f6dcdfde6f90b3766c0f0d57464f3 The team have identified multiple attack methods and is actively working to patch them. https://status.rsm.gg/incident/175585 Wed, 15 Feb 2023 14:00:00 -0000 https://status.rsm.gg/incident/175585#7ccb9ac627b210d69a5dcbac5f3917aec6a49ddd2d10bc3ab17439936641c3cd We are experiencing mild DDoS attacks on our FiveM servers and are working with our providers to mitigate them. https://status.rsm.gg/incident/175585 Wed, 15 Feb 2023 14:00:00 -0000 https://status.rsm.gg/incident/175585#7ccb9ac627b210d69a5dcbac5f3917aec6a49ddd2d10bc3ab17439936641c3cd We are experiencing mild DDoS attacks on our FiveM servers and are working with our providers to mitigate them. https://status.rsm.gg/incident/147496 Thu, 22 Dec 2022 21:00:00 -0000 https://status.rsm.gg/incident/147496#112fc8afc83f161c70a7c17641bd539618dc1cca5a04c4ea76aea592aece0eab Maintenance completed https://status.rsm.gg/incident/147496 Thu, 22 Dec 2022 21:00:00 -0000 https://status.rsm.gg/incident/147496#112fc8afc83f161c70a7c17641bd539618dc1cca5a04c4ea76aea592aece0eab Maintenance completed https://status.rsm.gg/incident/147496 Thu, 22 Dec 2022 18:30:00 -0000 https://status.rsm.gg/incident/147496#7d55db24279adac0241395c4e75c7c994f5517e098ede7c20e89952dbdee9dd8 We'll be performing a quick (30min or so) migration to new, next-generation server hardware which should give a nice boost to performance and improve desync and lag. https://status.rsm.gg/incident/147496 Thu, 22 Dec 2022 18:30:00 -0000 https://status.rsm.gg/incident/147496#7d55db24279adac0241395c4e75c7c994f5517e098ede7c20e89952dbdee9dd8 We'll be performing a quick (30min or so) migration to new, next-generation server hardware which should give a nice boost to performance and improve desync and lag. https://status.rsm.gg/incident/147496 Thu, 22 Dec 2022 18:30:00 -0000 https://status.rsm.gg/incident/147496#7d55db24279adac0241395c4e75c7c994f5517e098ede7c20e89952dbdee9dd8 We'll be performing a quick (30min or so) migration to new, next-generation server hardware which should give a nice boost to performance and improve desync and lag. https://status.rsm.gg/incident/147496 Thu, 22 Dec 2022 18:30:00 -0000 https://status.rsm.gg/incident/147496#7d55db24279adac0241395c4e75c7c994f5517e098ede7c20e89952dbdee9dd8 We'll be performing a quick (30min or so) migration to new, next-generation server hardware which should give a nice boost to performance and improve desync and lag. https://status.rsm.gg/incident/135512 Sun, 13 Nov 2022 23:00:00 -0000 https://status.rsm.gg/incident/135512#6bc63d411fb0bd2a8650a183c37e3bd2cc47396c58a6a85785535c1021b683f4 Maintenance completed https://status.rsm.gg/incident/135512 Sun, 13 Nov 2022 20:45:00 -0000 https://status.rsm.gg/incident/135512#4632611e036e7a3483bfdbfbfc3d96343da3fd69c8b5d77ddfcd17b2a9603bc3 We'll be migrating one of our external service machines to another provider in order to resolve multiple issues with the current provider that we use.